In many organizations, leaders spend a great deal of time talking about culture. Yet one of the most powerful drivers of organizational culture is leadership communication. The way leaders communicate expectations, feedback, and direction shapes whether a workplace becomes collaborative and energized—or disconnected and frustrated. Yet employees, leaders, teams, and organizations continue to struggle with […]
Focused on Fixing the Problem or Finding a Solution?
Something unexpected happens, what’s your first move? Do you react or respond? Do you get focused on fixing the problem or finding a solution?There’s a big difference in what you potentially queue up if you’re reactive. Whether it is responding to an email that really pissed you off in the heat of the moment, only […]
